pink shirt

1. Exchange Policy:

Timeframe: You may request an exchange within 14 days from the date of receiving your order.

Product Condition: The item must be in its original condition, unworn, unwashed, with all original tags and packaging intact.

Eligible Products: Only items that are not damaged, used, or altered are eligible for exchange.

Exchange Process: Please contact our customer service and provide a photo of the item you wish to exchange. Once your request is approved, the replacement item will be processed.
2. Return Policy:Timeframe: Returns are accepted within 14 days from the date of receiving the order.Product Condition: The item must be in original, unused condition, with all tags and packaging included.Full Refund: A full refund will be issued once the returned item is received and inspected, provided all conditions are met.Return Process: To initiate a return, please contact our customer support team. Refunds are processed after we receive and verify the item.                                

Customers have the right to inspect the item before accepting it at the time of delivery.

If there is any damage, defect, or mismatch, the customer may refuse the item and request an immediate return or exchange at no additional cost.

Shipping Policy

Order Processing: Orders are prepared and shipped within 5 business days from the date of order confirmation.

Delivery Time: Shipping typically takes between 1 to 5 business days, depending on the destination.

Exchange Shipping: Replacement items for approved exchanges are shipped within 5 business days after approval.

Return Shipping: Customers are responsible for return shipping costs unless the product is defective or incorrect.

Shipping Partner: We work with trusted courier services to ensure your items arrive safely and on time.